I'd like to compliment one of MiWay employees, Thapelo Masinga for the excellent service he provided me this week on Monday. He is friendly and helpful at all the times. Mr Masinga helped me to sort out my policy and came up with solutions to my satisfaction. I have always been pleased with the ...
What started out as a bad experience with a massive annual increase in my premium had a very good ending. After a couple of calls and a couple of emails, and some people that attempted to help me, but left me feeling only slightly happier - i received a call today from Queen Mngomezulu working at ...
I called in several times I wanted to be helped on my wheels light in terms of changing my excess as I ddnt know that I was on a percentage based excess. Nthati took me through the policy right from the start until to a point where I felt like I can also be an insurance broker, just when I was ...
After being with Miway for 3 years with an very clean record, they gave me a nice surprise... They increased my policy and they increased my excess from R1000 per vehicle to R3000 per vehicle. I then called the call center to ask an explanation, but was told to hold on. After holding on for almost ...
I have been struggling to get hold of Molebogeng in Miway Claims dept forever. She has not updated me on anything so far. I have been calling the office everyday with no success. I have even call the call centre. I have email her the quote from the assessor. She just replied to me by saying. I am ...
She was transparent enough so that i gain much thta i didnt know about miway ...