Excellent customer service and efficient from a lady Busi Mtshali with a lovely voice, who was beyond friendly whiles assisting with changing vital information on my policy as a new customer on board. ...
Onwada gave me great service, she was helpful and professional ...
Last week I lodged a claim for my windscreen. My windscreen had been damaged and needed replacing. I was told by miway, the fitment centre will contact me. It's been over a week and nobody has contacted me. This is unacceptable. If I didn't pay my premium, what would happen. Would miway wait? They ...
I phoned in for a claim on my bakkie's windscreen on the 10th of Dec 2013. I am still waiting for the claim to be processed. I've been placed on hold every time I phone for more than 10 minutes per phone call. Today, 15th Jan 2014, I received a phone call from them trying to sell me a bunch of ...
In late December 2013 I had a really bad experience with Miway in terms of delivery and turn around times and was ready to call it a day with them. In fact my initial mails of complaint went unnoticed. Then I was put in touch with Ms Riette Steyn and she really turned the situation around. She ...
I've put in a phone call to ask them to phone me back for a claim. I phoned them on Wednesday 8 January but no one phoned me back. Then I did a claim on the internet on Monday 13 January they said the claim is successful but a operator will phone me because they need additional information. I am ...