I have been a proud owner of numerous Mercedes vehicles for the past 10 years. My current vehicle is a 6 year old ML 320 diesel which more recently has been giving me various mechanical problems. In the last 4 months, my vehicle has been booked in at least 3 time and each time the vehicle has been ...
I have tried over the past few days to book my car for a service. The phone number 011 505 5300 just rings and no one picks up. If someone does pick up I get transferred to the service department and hold on for ages until reception picks up again asking for someone to contact me back. I have left ...
NMI DSM ; Old Fort ; SEPT 13 BOUGHT VEHICLE. told motorplan (mobilo) expires (18 Jan14 ; in writing). Any accident repairs ; none (just some touch-ups ; in writing). Problems start - On-line booking service (for convenience) ; no response for a week. Got a message to service manager ; presto that ...
Complements to Centurion staff specifically Abnor. I had an appointment with sales person regarding a faulty car, the responsible sales person did not pitch and did not make any arrangements as per our agreement. I was received by Abnor who went the extra mile to assist me. The morning would have ...
With our decision on buying a brand new Mercedes Benz was the far off memory of our previous experience with the MB Dealership in Menlyn that left us with nothing good to remember at all. Well, we want to thank Menlyn, because of your extremely poor service, we were introduced to Nabeel, Sales ...
In September 2013 I booked services for car. MB advised they cannot service as the relevant mileage was not yet achieved. i explained the motor plan expires and want it to be checked. they changed the brakes and discs. they did not mention any other problems. when serviced in December 2013 they ...