I reported a complaint on Hello Peter about Mercer's bad service already at the end of October 2013, and till date they don't even have the decency to respond to it. Stay away from buying any Packard Bell or Mercer products for at the end of the day there is just absolutely no customer services ...
I bought a brand new/ top of the range Packard Bell laptop during October 2012 from Makro Cape Gate which only last me till during August 2013 when the hard drive crashed. It was sent in for repairs to Mecer Midrand and weeks later when I got it back, they refused to sent me back my old hard drive ...
During May 2013, i purchased a Mecer laptop from our local Mustek branch. The salesperson promised me that Mecer laptops are the best, and that i would not be sorry for getting one. WELL, I AM! Since the day i received the BRAND NEW laptop, i have had problem upon problem with it. It has been back ...
When buying my Mecer laptop I was trying to support a local company thinking they're after sales support would be better; what a mistake that was! I bought a Mecer W 765 cq a little over a year ago and I am very disappointed with the product that I am now stuck with. The first thing to go wrong was ...