I would like to thank Duncan for the good service he delivered and the way he handled a easy to be difficult client. He explained everything calmly and gave appropriate and accurate advice and information over the phone. I would just like to thank him for the good service and would recommend him to ...
I bought a new Citroen DS3 Sport in Nov'12. In the deal structure was an Extended Warrantee & a Maintenance Plan. On 12 Dec'13 I took the vehicle to Citroen East Rand for the replacement of the brake pads & learned that they could not find the Maintenance Plan on the system. They confirmed ...
I've been calling this branch this morning to get an appointment for a car service. Numerous times I was put through, no one answers, I got cut off at least 3 times and at 10:30 I was EVENTUALLY called back and told the first appointment is next Monday. I also held on for ages with some tries. This ...
I bought a car on the 20th of January 2014, the following day i received a call from McCarthy Road Assistance agent requesting me to activate my membership, we could not do it because i was in a meeting, so i asked her to call me in an hour's time, to this i am waiting for the call. I googled the ...
I have been talking to so many different people of Mccarthy Hatfield, but each one of them seems to give me the excuse that they will call me back in regards with my complaint about my empty service book and broken badge. It has been more than 2 weeks, and no call backs. We have talked to the ...
I towed my car in on the 9Th of july 2013 after mixing water with oil and damaged the engen and the garadge charged me aroud R12, 500 after 3 weeks I took it again for service as it was due I was charged R3, 700 for that and after 4 Months the car gave me the very same problem again (mixing water ...