I bought a wall unit yesterday at Makro, no service received on the floor, had to carry the unit to my car by myself. Once home, the inside booklet stated: "To be assembled by a qualified professional from the store bought at the buyers house". I immediately called Makro customer care, I ...
I'm not a person who particularly enjoys shopping and more so, I am a difficult customer who expect good service because our country is renown for selling our service. I recently purchased an item which I negligently didn't read much about on-line. I walked into Makro, swiped and was back home. ...
Hello Peter I am very unhappy about the service that my Husband got at Makro today. We bought a kettle on the 8 April and it stoped working. On 1st May when my Husband returned it, he was told to wait for 3 weeks for a repair even though he told them that he does not want the kettle anymore as He ...
I spent 2 hours shopping for goods until my trolley was full. Estimated R5000 worth of supplies. Went to the queue to check-out which was right to the back of the store. I was waiting in the queue for at least 20 minutes when I had an emergency call and had to leave. Couldn't find any manager on ...
We bought 2 packard bell laptops in Germiston Makro. When we opened boxes, one was damaged and we took it back to Germiston Makro. They accepted it but did not have stock to replace it. That was at the beginning of April. Yesterday, Germiston gave me a credit note and sent me to Alberton where they ...
I would just like to thank Tshepo Selomo for his great attitude and friendly assistance in claiming my prize. Also a big thank you to Makro for the prize, your stores rock! :-) ...