I have ended my membership with Liberty Medical Aid, I phone the call centre once regarding this issue and each time the inform me that it takes 3 months now it is 4 months. After all it is my monies and I appreciated the fact that there might be extra claims. If I signed an agreement with a ...
My contact details was confirmed on email and then a consultant contacted me to confirm my postal address and then the postal address was incorrect it was Po Box 421 and not Po Box 142 Krugersdorp 1740. Untill now i am still waiting and need to visit the Dr and cannot visit my Dr on my own capasity ...
My debit order for the 1st Sep 2013 was rejected due to insufficient funds. I effected payment on the 27th Sep when my funds had cleared and promptly sent Liberty the necessary proof of payment to ensure that my membership would not be suspended. They acknowledged receipt of the payment and advised ...
I logged a call on LibMed's website Dec 2012 to be contacted as I was interested in their medical aid, only received a callback in Feb 2013, as the broker were on leave, bla di bla bla! This year I thought I would be early as I would like perhaps change my medical aid. I have now logged a call on ...
I was admitted to hospital. When i got the authorization for the specialist i was advised that the medical aid will only cover 100% medical aid scheme rate and i will have to pay in the rest. I was fine with this. Now they say they are only paying 50%? This is not fair, where they not suppose to ...
I sent my first email in September and since the 01st of October have sent several emails (currently sending 1 a day) requesting somebody (AND NOT THE CALL CENTER) contacts me but so far being completley ignored. so this is my next step ...