Order number 49712 placed on 31 October 2013 still not received even though I have paid R49 for door delivery with in 5 days. This is seriously the worst service. One of the books I have ordered is for my husbands birthday which is on the 28th of Nov, by the looks of it my kids will have nothing to ...
I keep on receiving SMS's and phone calls from you regarding my outstanding account. I never had one with you, never will have an account with you. You've got the wrong person. I brought this under your attention now more than once. I'm really getting fed-up now with your. Please remove me from ...
I JUST WOULD LIKE TO SAY HOW RUDE YOUR CALL CENTRE STAFF IS IN ACCOUNTS/LEGAL DEPARTMENT. IT TAKES NOTHING TO GREET A CUSTOMER AND INTRODUCE WHO ONE IS SPEAKING TO!!! LEARN TO HAVE MANNERS AND THEN YOU WILL ACTUALLY NOTICE HOW CUSTOMERS WILL ACTUALLY RESPOND BETTER!!! NEXT TIME I GET A PHONE CALL ...
Hi, I've been trying to access my account on my phone for the past week and it keeps saying that my email address is not registered. I them go onto a laptop today but the website is down. I needed to order a book as I am a new member and I think I needed to order one before the end of September. I ...
Hi, Please cancel my membership, I am now waiting again longer than 5 - 7 days for delivery via courier (door to door). Please do not phone me, try to explain etc, just cancel. I now had enough. ...
Good morning I have received yet another sms stating that I owe R159.50 for a parcel received in my last quarter [#5670781]. The payment was made in June. This was done by my mother and for whatever reason my member ship number wasn't used. However, this matter was cleared up with 'Debbie' (If I ...