I logded a complaint because laptop contract ended in July the same month that laptop broke I had to complete a dispute form and I had very good support and assistance from Heidi in the Compliance and Complaints area, she was friendly and returned calls as promised. Very happy with her client ...
I changed banks in June and FNB notified me that the debit order for Hi Finance had been switched and it should have gone off my FNB account. Hi Finance notified me that the debit order was unsuccessful and so I phoned them and told them that I will pay them via EFT which I did on 30 July. I paid ...
I would just like to thank Heidi from the compliance and complaints department at Hi Finance, for her thorough, friendly and efficient help which she showed during my insurance claim. Thank you! I hope that Hi Finance will show their appreciation for a staff member like her by rewarding her ...
How the is it possible that I borrow R15000 from you 5years ago, and yet I have been paying through my debt counsellors for the past 5 years and now that I want to try and settle the account I am being told that the settlement is R18000 yet u have received payment via the counsellors??? there is a ...
I finished paying up my Maravedi loan in June 2012. Last year I requested a settlement letter from Maravedi. Never received it. I have also been listed on ITC and it states that I still owe Maravedi money. When I phoned Maravedi last year they did confirm that I repaid all monies owed to them. And ...
I have a connection card but it's virtually impossible to get a statement for my account let alone find out what my balance is. The staff in-store never know what's going on - I've been to three stores now where people have stared at me blankly - and if you phone customer service the menu just ...