I called and spoke to Nthabiseng. I wanted to add my sunglasses on to my package and I explained to her that I wanted the cover on the additional risk product to start on the day that I get debited in order to avoid the additional pro rata amount. After talking to her, I asked for an amended policy ...
One of the reasons I left Iwyze was having to deal with people like Emma in the claims department. You phone Iwyze looking for the consultant that is handling your claim and every time you phone your phone gets answered by the same Emma and she refuses to redirect your call to the person handling ...
This morning As I was submitting a claim for thunderstorm and lightning damage telephonically to Sandra (old Mutual I Wyze) firstly she displayed very arrogant/ aggressive And non- commits attitude. Asking me to call again. Speaking very softly & Irritated when I told her I was struggling to ...
As per Iwyze update MERLIN would have called me, it did not happened, I suppose iWYZE DONT WORRY ABOUT CUSTOMER SERVICE AS THEY HAVE A LOT OF CUSTOMERS. USELESS insurance company. ...
I file a insurance claim for my digital camera. I extra insured it which was deducted from my policy for the camera. It was damaged and I filed a claim. I insured it for R8000 and at the time Iwize never asked which model it was. Now that I want to claim they just want to give the next model in ...
IM INSURED WITH I-WYZE AND I LODGED A CLAIM WITH AT THE BEGGINING THING SEEMED LIKE THEY KNEW WHAT THEY WERE DOING THE PROMBLEM CAME WHEN THEY HAD TO PROCESS THE CLAIM I DEALT WITH SOMEONE THAT COULD NOT GIVE A ABOUT WHAT IM GOING THROUGH HAD TO PHONE HER EVERYDAY FOR FEEDBACK AND STILL WHEN I ...