My girlfriend made a booking at the restaurant tonight. When we got there the booking was never made after phoning twice. We waited and got ask to wait again because the restaurant was still closed.even though our booking was for 7pm. Really bad service for a top class lodge. Won't find me ...
I took my 73 year old mother away this Saturday for a treat/spoil, to Irene Country Lodge. When we arrived at the lodge at 13:30 (check-in at 14:00), we were told we couldn't check-in as our room wasn't ready. It appears that other guests were checked-in before us, but we had to wait. I had booked ...
I Have to say I will be coming back to Irene Lodge, the staff was amazing :) and the facilities are great!!! ...
We stayed at the lodge for 1 night on 31 march 2012 the receptionist could not get the credit card machine to work so we paid cash a couple months later my partner noticed that his credit card had been debited by Irene for R800 I have phoned and emailed now for months and keep getting the same ...
After wanting to make a reservation for weekend accommodation at Irene country Lodge, the encounters I had made me think that I would not want to go through the trouble of making a booking/reservation again - both were incompetent and had extremely bad attitudes. I made my first phone call at 11 am ...
I was at Irene Country Lodge for a seminar on Monday and wow! I was completely blown away by their amazing service, helpfulness and friendliness. The staff make you feel like the star visitor when you walk in the door and go that little bit further to keep you happy. The food was great, the coffee ...