I have had the unfortunate event of having money deducted from my account by indwe as well as the new company that I decided to insure with, from the moment I called indwe there where staff members that just wasn't interested in servicing clients, until Luchin took over my complaint and made me ...
My car was involved in an accident, my policy is a zero excess policy and has the car rental option. The claim for repairs was approved quickly (no complaint here) but the car rental has been another story as I have had to take a car rental with an excess. When asked how this was possible that a ...
In 2010 a gentleman rode into my car in Bellville. I paid my excess of R1500 to have my car fixed. This is nearly 3 years ago. Thereafter I sent numerous e-mails to Indwe Risk Services requesting the status of my excess payment. To date, after numerous e-mails, I have not even had the courtesy of a ...
On 2 May 2013 my car was broken into, the quote, case no and all documents were sent to Indiwe Risk the same day. It took the insurer 14 days to approve my quote (turnaround time is supposed to be 48 hours) after numerous follow ups on my part (emails on 2, 6, 9, 20, 28 and 31 May). The delay in ...
Good day I recently switched to Indwe Risk Services after referral from a family member. I was helped by Hannerie from your Potchefstroom branch. This was my first dealing with a broker. From the get-go I have only experienced the best personalized service. Hannerie has gone beyond the extra mile ...
My car set alight on the 26th of April while i was on the N1 on my way home. I phoned my insurance which is part of Santam Insurance. They sent an assessor out after numerous calls to them and eventually some guy came. After taking his report (which no one saw) we waited now more than a month for ...