I would like to ask anyone responsible for accounts to please update my account (246308034). I have paid R130 of my final Outstanding amount of R124.52 and even received an sms confirming the receipt of the payment. On ITC it still reflects an outstanding amount of R203 for which i do not ...
Spoke to Phumla at homechoice from collections department, who was exceedingly rude and told me how Imust listen to what she s saying as she was the one who called me in the first place! It seems as if homechoice call centre agents are not properly trained on how to address their customers, they ...
After numerous telephonic conversations i seem to find no joy out of this company. I have bought a Heater and on its arrival the heater was broken. I phoned to inform Homechoice and they informed me to send the item back to them in Cape Town. I did as the requested and yet I received a statement ...
I ordered a Suffolk electric heater from Homechoice, upon delivery the front glass was broken. When I logged the call, the customer agent told me that they will bring a replacement heater when they come collect the broken one. The courier came and collected but did not bring a areplacement heater. ...
I AM NEW TO HOMECHOICE i have been waiting for a package for 1 month now, they want me to pay my bill but i dont have my package there is some rude woman that phones me everyday to tell me i must pay when i tell her i am still waiting for my package she says something in her language and then, ...
Got call from home choice consultant (Thando) early Feb saying that my accounts is in arrears and I said to her I dont have and account with Home choice and I have never ordered anything from them, then she suggested that I go do affidavit and submit it together with my ID copy, I did exactly as I ...