Homechoice can you explain why am I being Charged the R15.00 service fee, even though I am paying my account elecronically and I am also irritated by your agents caliing me saying payments do not reflect and when i offer to e-mail them proof of payment they insist I must confirm that I will make ...
I would like to express my gratitude to Carmen Hendricks for her outstanding customer service. She has resolved my query within a day. I am so grateful to Homechoice customer service and will definetly buy from them in future. Again, thanks Carmen for all your efforts ...
I bought a bedding set on account and received the parcel in Jun. I realised mid Jul they never debited the installment amount from my account and thought that this will be going off end of Jul. I received a phone call from Home Choice 17 Jul asking me when the costs will be paid, shocked to hear ...
I have a new account with Homechoice apparently they gave me the wrong advert and now when I had to make payments I was told to pay almost double the amount. I then told them if I cannot continue with that amount agreed then they will have to cancel the account and take their stuff back. I received ...
I ordered a duvet set which was not delivered to me. Home choice contacted me asking for payment. i then told them that the goods were never delivered to me. they asked me to fax an affidavit which i faxed on the 28.08.2013. i then received an sms on the 05.09.2013 confirming that my query was ...
Am a loyal customer since day one i never jump my account, the only mistake i made here was to pay my account using EFT. And the person who help me on my fist payment told me that i musnt pay extra money for bank charges and since then am paying without it. only this month i pay my account on three ...