I left two damaged mugs at the design quarter office three weeks ago the manager promised to call us back - I am still waiting ...
I filed a Hello Peter complaint on 6 May on a filing cabinet which was sold to me without the necessary additional parts to actually use it as a functional file cabinet (which are not available anywhere else for sale either). The @home representative phoned me the next day to follow up, and said ...
We registered at @Home for one of our wedding registries and were told that we would receive 10% back in a gift card from all gifts bought off it. We got married on the 21st March 2013, and to date haven't heard anything. I've been managing the registry online and have noticed that the majority of ...
Slavia at the Sandton Branch is a STAR. She is very approachable, and friendly, gave me advice on furniture, and highlighted the promotional items. When it came to the paperwork, she concisely explained the terms and conditions, and explained to me exactly what I was signing for on every document. ...
Today Sunday 12 May 2013 I went to @ home living space located at Century City to buy furniture for my brand new house. I choose allmost R25 000 of furniture, I was told that it takes 2 weeks to order the furniture as its out of stock in Cape Town, but was told they will phone to find out. I then ...
On Sat 27/4/2013 I purchased garden furniture from @ Home. I was told the delivery date would be on 6/5/2013. On Monday 29/4/2013 i phoned and cancelled my order and requested a refund. I was told that my refund is subject to a 10% handling fee amounting to R1100. I have escalated my issue to snr ...