I have purchased 2 Russell Hobbs kettles in the past 4 years. The 2nd one has also just packed up. They only carry a 1 year guarantee: the same as their much much cheaper counterparts. I think it is ridiculous that we are enticed into buying a product that, by the price, we are lead to believe will ...
My mom bought this frying pan and it worked fantastic, until it started peeling!! Not on the bottom of the pan, but on the sides where the srews are. It was quite expensive and for a good product like that, its unexceptable!!! If someone from Russel Hobs please let me know what to do!! We have ...
Don't buy the Russell Hobbs Bread Maker RHBM1500 - it's a badly made Product which only lasted less than 3 months before the element and mixing mechanism packed up. Another reason not to buy Russell Hobbs products is their return policy of 21 working days to access the returned goods and decide if ...
It''s been a while since I have experienced such professional and efficient customer service from a company. We had an issue with one of our RusselHobbs products that we bought 2 years ago and once I explained the situation they gladly agreed to replace the product without any hassle. They arranged ...
I would like to express my sincere gratitude. I bought a slow cooker from Checkers and the inner pot was cracked. Jennifer resolved the issue and far exceeded my expectations. Thank you very, very much. ...
My mom bought a Russell Hobbs mist fan, and toward the end of 2012 it broke. As it was passed its warranty, she took in in to get repaired and was more than happy to pay for the repairs. After waiting for a few months, she was told that the fan cannot be repaired, as they basically have to wait for ...