I bought a cell phone earlier this year from HI, it started freezing and early in Nov it would not switch on. On 02.11.2013 I took it back to the store and was told the repairs can take up to 14 days. Having not heard from them, I tried calling them yesterday 21st of Nov. Their phone was engaged ...
I visited the store by default on Saturday. The mall was really busy, and I had been looking for either a Vodacom or Samsung shop. I recently purchased a Samsung S4 and was having trouble getting my whatsapp downloaded and installed. I had been back to Vodacom and they could not sort it out for me ...
I filed a complaint last week Saturday the 21st of September about Wendy being sarcastic and very rude to me and as I left my mom who was with me saw her talking about me in a negative way to another costumer! i got a very kind response from head office who apologised which was great, but they told ...
Last month i went into Hi as it is a new store in Somerset Mall, i was looking for a cover for my iphone 4s Wendy came over to me I asked her if she could help me with a iphone 4s cover, she looked surprised and asked why i still have this phone? and said she didn't' know where I will find a cover ...
MY HUSBAND BORT AN APPLE IPAD ON SATURDAY AND LITERALLY RETURNED IT 24HRS LATER AND WE ARE TOLD THAT YOU DO NOT DO REFUNDS UNLESS THERE IS SOMETHING RONG WITH THE ITEM. NOW UNLESS I AM AN INDIOT OR SOMETHING, YOUR RETURN POLCIY IS BACK TO FRONT. OTHER COMPANIES TELL U THAT YOU CANNOT RETURN AN ITEM ...
I had bought a Blackberry 9360 phone at the Hi Store in Canal Walk, Century City in Cape Town in March but after about five days, I noticed that the charging block was defective. Hi is a subsidiary of The Foschini Group (TFG). I took it back to the store within seven days of having purchased it and ...