I REPORTED MY WASHING MACHINE OUT OF ORDER APPROX 11/12/2012 UNDER EXTENDED WARANTY AND WAITED TILL JAN2013 THEN COMPLAINED TO TOMMAS AT THE STORE.HE SAID THAT THE PERSON THAT WAS HANDLING MY COPLAINT WAS REMOVED.HE THEN SAID HE WOULD SORT IT OUT.WITCH NEVER HAPENED AS SOMEBODY FROM SOME REPAIR ...
Laptop is still in one year warranty, charger cable does not work. Purchase slip does not state that this is excluded but store insisting that it is excluded form the warranty. Showed the staff our slip, they showed another slip to show the exclusions that was NOT on our slip. staff said she is ...
I purchased a hp compac laptop on the 24th april 2013, first issue it gave me was a 'DOS' problem, then they fixed that after that its hard drive gave issues and they replaced that then it started saying it has a memory issue so they fixed that now it has a disk error message which only appears ...
I took the DVD player (LG HT806SH) in on Saturday for 'repairs' as the radio on this machine does not work. I was told by the consultant that it will take two weeks for this DVD player to be returned. This is not good customer service. It's not the consultant's fault, he is relaying a message that ...
On Saturday 16.02.2013, I went into the Retail Park branch and purchased a Samsung 40" television that was on special for R5999.99. The Saleman that assited my pruchase was Preston Reddy. Once i paid for the tv and took it home, I then noticed that there was a sticker on the box, that says ...
Some two weeks ago, I checked-in my pc Laptop at the HiFi Corp repair section at Springfield Durban, because the screen cracked. I explained that it was under warranty seeing that it was bought some 6 months ago (12 month warranty), and explained that the screen cracked because of poor design of ...