I bought a fridge in 2012 which is still under warranty. The fridge is no longer working. I went back to the Centurion branch where I purchased the fridge, I was told to get a bank statement to prove that I purchased the fridge from HiFi Corporation. I did that and returned to the branch so they ...
I Took out a Vodacom laptop deal, however, Lawrence, who assisted me, made a clerical error whilst uploading my contract. After waiting for more than two hours, I was informed to come back the following day. When I got there, the deal still was not reversed, and asked to come back the next day. I ...
I bought a TV and took out the extended warranty. The device started giving problems so I took it in. They said it would be fixed within 3 weeks. Every week since then I went back requesting feedback and 3 times they told me that the parts are being sent overnight. I went back again and I was told ...
We bought a Refrigerator, Dishwasher and 2 TV on Saturday. Muriel informed us that there are stock on these items. We arranged with a friend to bring his pick-up from JHB to help us to take these items home. When it was time to load, they loaded a display unit dishwasher (without informing me, I ...
I bought a laptop from Incredible connection and popped into Hifi Corp (next door) to buy a wireless mouse. Salesman Bongi came over to assist me. He asked me what was I going to use the mouse for, and a discussion started that I just bought a laptop a few minutes ago. Bongi then showed me the ...
Call center agents should Treat customers with respect and actually deaall with the customers query since they have lack of service in that catergory ...