In a previous complaint -> "https:///great-wall-motors-sa-pty-ltd/complaints/terrible-servicewaiting-2-months-for-cash-back-1054819" I was at the end of my tether, no communication, no cash back, no prospects of resolution. Now I have received 75% of the cash back (Good enough for now) ...
Booked my vehicle in for a 10 000 km service. Explained that I need car back asap and would appreciate a call as soon as it was done. Two and a half hours later the service dept called, the car was done. I would like to mention in addition, that this is the first time that I've booked a new or ...
When anyone look at the GWM website, don't be fooled by their empty promises - "Our network of 78 dealerships around South Africa will ensure that you get the efficient after-sales support you need." This is exactly the opposite what they deliver. I couldn't get any grace out of the sales ...
I am from JHB, and had a breakdown in Lutzville in the Western Cape late on a Thursday afternoon. The nearest GWM Dealer was Vredenburg (3 1/2 hours away). I called them, explained the issue, they immediately arranged recovery of my vehicle to Vredenburg, and the next morning, sent a courtesy ...
I will be taking delivery of my new car today at 2pm, and this all made possible by the efficient and friendly service I received from Tina and Joey @ GWM Roodepoort. It was the most hassle free, painless purchase of a vehicle I have ever made! Thank you ladies! ...
I have posted before about gwm not fixing my oil leak properly, and after returning to them with that same oil leak for the 5th time i get home and boooooom my brake werent working!!! almost colided with another vehicle!! i then returned to them yesterday and they "fixed it again" but if ...