On 12 December 2013, we purchased 2 holiday deals and made the payment to Groupon's account the next day. Due to technical issues on their side, only 1 deal was processed, hence, they needed to refund me the 2nd deal's payment (R1889). It has been nearly 4 weeks and it's always the same mail saying ...
I paid for a F1 baby and booster seat is December about 3 weeks ago, we made a mistake and only paid R399.00 it should have been R399.99. I infomed them that we made a mistake, as they told me they must refund us and then we can make a payment of R399.99 their is no way of paying the R1.00 to be ...
I bought a gift for my daughter from Groupon at the beginning of December and on numerous occasions reported this to them via Prabhu Jada Prasad who just would email me the same msg and tell me to contact Courier IT people. On one occasion he said they were having a problem delivery the package due ...
I purchased Brazilian Hair products from Groupon and paid R399. After numerous calls and hang ups I was informed that they had cancelled the deal because I was 1c over (i paid R400) and were refunding the money within 7-10 working days. Each email they send me seems like and automated response. . I ...
I ordered a set of earings from Groupon as a Christmas gift. The ad for the earrings stated clearly ENSURING DELIVERY BEFORE CHRISTMAS. Hello, its 7 Jan and im still waiting. Ive received a few emails from Nirmal S saying he/she is looking into it. Ive requested a refund but now im getting no reply ...
On 31/10/2013 I purchased a Samsung Galaxy tab from Groupon and paid R2999. On 5/12/13 I was informed that they had cancelled the deal and were refunding the money within 3-5 working days. It is now more than 1 month later and I have still not received my money back. I have sent several emails and ...