My mom ordered a Caffelux Coffee Machine with capsules and cups on 19 Nov 2013. after payment an email was received that it would be delivered within 2 weeks. We have not heard anything from Groupon to explain why it has still not arrived. When we eventually managed to get hold of Groupon we were ...
I deposited money into their account a month ago for a cutlery set which was short 99 cents so they didn't processing my deal. They said they would give me a refund and I provided them with my banking details. They still have not refunded me my R799 despite follow ups on my part. I was provided a ...
I purchased a deal through Groupon on the 27th of December 2013. I used the correct reference they supplied me to use to make payment via EFT from Standard Bank. The bank sent them proof of payment and I emailed proof of payment and requested my voucher for the deal which I had paid for. They first ...
Hi I bought an item of furniture from my groupon mobile app, i received order confirmation on the 18/12/2013. The advert stated that delivery will occur within 1 week. I was hoping to receive the product before christmas but understood that this could not guaranteed. on the 23/12 i sebnt an email ...
I processed a refund on the 4th dec confirmed via email by the call centre staff. I waited for my refund even emailed in asking when as it was well past 7-10 working days they all told me they would check and was probably the banks. On Xmas eve the product arrived much to my surprise. I immediately ...
I ordered my childs Christmas present (the Leap pad) at the end of November, confident that it would arrive in time to put under the tree as it had a two week delivery time. Once two weeks had elapsed I phoned them and they said it was due to go out and I would have it before Christmas. Another ...