On the 26th of February, I called Group on to advise that Le Suz was liquidating and could not honour my voucher. I was advised that I would get a call back from the refunds department by Shameez, nothing happened & I figured it takes a few days for the refund. on the 1st of March I spoke to ...
See the feedback that I received on the 28th Febr - and I still haven't received my replacements for the 4 broken bamboo boards!!! What more must I Do??? Elsabe Shouneez Williams (Groupon SA) Feb 28 10:31 (SAST) Good Day We have arranged for the 4 damaged boards to be replaced please allow 5-7 ...
Ordered and paid on 16 January. Goods still not delivered. Extremely poor customer service with very little effort to communicate or apologise, despite repeated promises to get back to me. ...
See below email: been 7 weeks with a promise of last week items to be delivered which has not taken place i had to call several time not once received communication of issue Natasha Mars (Groupon SA) Mar 12 08:44 (SAST) Good day, Waseem Sirkhoth Sorry to hear that you have not received your order ...
I have purchased an item from groupon, which on delivery weren't even packaged properly and the quality was shocking. Following the correct procedure for a return/refund they came to collect it with the arrangement I will be debited in 3-5 working days. After 2 weeks I received an email stating ...
Two and a half months after placing an order with Groupon, and countless self-initiated calls, I was finally told that we would be refunded. Nothing happened, then I was told I would be getting a voucher to buy anything else. I rejected this, because I actually need the goods I ordered, not ...