Paid for an voucher that didn't got issued to me. After deal closed, I hadn't receive the voucher, and the refund has been now been dragging on from 11/10/2013 and is still going on. With lots of excuses and proof of refund payments from Groupon SA's, side. Still waiting for REAL refund. ...
On the 26/12/2013 I received this email "Hi Duncan, Thanks for getting in touch and sorry for the trouble. I just issued a full refund back to the credit card you used for this purchase. Please allow up to 10 business days for this to be reflected on your statement. Please let me know if you ...
On Nov 1st I have place an order for 3 x Hazlo Ottomans and paid in full. On Dec 28th it was still not received and this is when the email trial started. Up till today they are full of empty promises in order to expedite the delivery and assured me to have it delivered 3-5days. This also passed ...
In November 2013 i have puchased a voucher with Goupon Za, and later they told me that the money was never deducted into my acc i have to do paymeny manualy, and they gave me acc numbers to do the payment, wich i did and send them the proof of payment, later they send me an e-mail saying: ...
I have now exchanged about 40 emails with Groupon. Something as simple as arranging a collection and refund has now taken me almost two months... and many many conversations with people who are obviously not very efficient. I will NEVER buy anything from Groupon again... This is also not an ...
I am really disappointed with Groupon and their delivery company Courier IT. I ordered 3D boards and 6 boxes were delivered to me. Petros called last week and told me that they delivered a wrong box to me. I asked him to check how many boxes were supposed to be delivered to me. He didn't call. A ...