TELL ALL YOUR FAMILY AND FRIENDS, NEVER EVER USE GROUPON - I AM. This is worse than bad service, it's pathetic. Don't expect assistance from Groupon or even a response. MAJOR CONCERN: Will I even get my money back!!! What happened? The facts: Furniture purchased from Groupon Goods NEE presented by ...
At the beginning of December I purchased an air purifier that was to include a pack of 3 concentrates to add to the water. I was very disappointed when the package arrived just before Christmas and the concentrates were missing. I phoned Groupon customer service who apologised and the agent (sorry, ...
I purchased 3 Groupon vouchers for printed photobooks, but decided to cancel the vouchers as I wouldn't have enough time to construct photobooks before expiry of the vouchers on 22 January 2014. I sent an email to Groupon on 6 Jan requesting a refund, but their reply on 9 Jan stated that the 7-day ...
I have been a loyal supporter of Groupon SA for years. Bought a lot of great deals and received great service in the past. This year kicked off to a very bad start and starting to change my view about them. I had two separate problems with vouchers bought recently but the worst was the last one: I ...
I bought a product on the 1st Nov, on arrival the product was totally different from what was on the advert i requested for it to be returned as i was not happy with the product, had to chase Groupon to send a courier company to collect the parcel, it was collected in the middle of December, to ...
I bought an item from Group on before Christmas (end November) and after it arrived - just before Christmas and it was broken. i made them aware and that it was gift and that if i could not get a replacement i would rather have a refund. it is now a month later and i keep getting the standard reply ...