Cililiner (Greyhound) bus stranded a foreign traveller at the Moz/SA border for no reason. They simply drove off while he was at customs, his luggage on the bus. I contacted the call centre expecting action to get their passenger safely to MPM. No effort was made to fix the situation & he was ...
On Saturday i called greyhound call centre on 0116118000 and spoke to Sandra, i made a booking for my aunt to travel to Durban with their citiliner carrier and when they asked the method of payment i said i'll pay with my edgars account. i gave her all the info she asked for in order to secure a ...
After 3 attempts, i was not able to process my Discovery booking through the Greyhound website, so i called the reservations number shown. The price for a Bloem-PE return ticket was shown as R464 on the website but Sbu, the operator at HQ reservations wanted to charge me R496. When i told him that ...
I have booked three tickets from Johannesburg to Queenstown on the 6/11/2013, during my bookings i was told that if i want to cancel i must cancel the trip within hrs and i will be charged 20% for cancellation. On the 7/11 i decided to cancel all the tickets and the consultant give me reference ...
I was due to travel from Vereeniging to Bloemfontein on a 7pm coach. We arrived at the stop 6:45pm when the first coach arrives. I asked the gentleman and he checked my ticket and said the bus I'm due to travel on was on its wait, because it was before 7 we continued to wait. A second bus then ...
I must say Great Service should be appreciated! the service I received from Bianca Kgabi was extremely excellent and efficient. Ill definitely ask to be assisted by Binca when I call in again and I believe Greyhound will acknowledge that and not by a certificate, a nice day at the Spa will do ...