I have (along with the other passengers) been waiting at the bus station since before 06h45 (when we are advised to arrive), for the bus (route: DBN-VRD-JHB) due to depart at 07h15. The bus has now just arrived at 09h25. This is more than 2 hrs late! For 2 hrs all we were continually told was that ...
Bus was supposed to leave @ 7:15 in durban still waiting @ 9! Reaon given is that its peak season! Ahhh come on surely its not the first peak season! Why do we have to pay full price and get treated like this we pay for a service we want that service ...
I left Cape town @7am the bus broke down at 11am 5hours later we still stuck instead of sending us a bus they are sending mechanics and electricians and all of them are failing. The drivers can't do anything and we can't blame them. It is the company that they work for, I'm never ever using their ...
I am used to the Greyhound bus always being late and informing us but if you are going to be even later please keep us updated as it's no fun standing for hours by your bus stops that have no seating. When the bus does arrive, the delay is even made worse by one of the rude drivers who don't know ...
I booked a bus to travel on 29th November 2013 using a cancelled ticket (C3KZC9LT). I made the booking on 27th November 2013 to travel between UMTATA and Pretoria R380 was deducted on my cheque card and I was told this would be reversed/refunded within 2 working days. I haven't received the refund ...
I cancelled my ticket on the 20th of November because of reasons beyond my & i sent them a follow up email email requesting for my refund together with my banking details as per their request. Since then noone got back to me. i phoned almost everyday to confirm if they received my email, after ...