I have bought a Grafton everset lounge suit in November 2012 from you Benoni branch. The lounge suit carries a manufucturer's warranty of 5 years. Hardly 2 years the 3 seater couch has sacked to an extend that you feel the wood when you are seating on it. I have loadged a complain with your call ...
We bought a beautiful Burningham Real Leather Lounge suite, plus an extra lazy boy chair - it all came to a grand total of R44000.00!!! We bought top quality and were given a guarantee. It was delivered and all seemed fine - but after 2 weeks the one chair was unbalanced and after examining it ...
I have a broken bedroom suite at home which I bought in 2011.I assume that its still under guarantee as I am paying for it through a monthly debit order. I have reported the matter at the branch in Alberton, during the first week of January. I called the call center from the April almost on weekly ...
I've been waiting for a refund since 4 June 2012 I'm sick & tired of 10 different people calling me from Geen & Richards asking for my Bank statement. I've sent the bank statement & copy ID on May 14 to Tumi. Another gogo from Menlyn also requested my Bank details, I provided them. Why ...
I bought a coffee table and xchairs at the Menlyn branch and they were delivered. the coffee table had scratches when i opened it and the screws do not hold at the table drawers. I have spoken to three people at G & R but no action has been taken. The attitude i am reciveing is that the goods ...
I bought couches at Geen and Richards Krugersdorp in July 2012 when they were dilvered I discovered one of the 1 seater couch was torn, I called the store immediately and informed them, I was told the couch would be collected, till this very day the couch has not been collect. Later I was told that ...