Hi, I would just like to take a moment to thank the G-Connect support team with assisting me in urgent matter with a client. I have dealt with many clients who use G-Connect as their ISP, even with those clients the assistance received from the Support team is brilliant. I would like to thank ...
Having an overseas guest i wanted to brag about in flight WIFI on our Mango flight. Not only was this not working but it has taken G-Connect over a month to refund me. They keep promising that it is being processed but to date nothing has been received. Who does one go to next to get YOUR money ...
I enquired via website and within a few minutes I received a call from Nico Bothma who was very prompt and professional. He explained in detail and kept his word about emailing me immediately after the call. First time I am dealing with Gconnect and I am impressed. Keep it up! ...
Hi there, I created a g-connect account and i was amazed at their service. My account was just created and within 5 mins i received a call from a friendly g-connect assistant asking if i needed any assistance with anything further or if i have any questions. Well done! Good job guys! really ...
I am paying for uncapped internet access through this company and for a week now have had virtually no internet access. Their call centre agents are unable to pinpoint the problem and can't even tell whether the problem is with them or Telkom. I am constantly being told that the problem is being ...
What a week this has been for G-Connect! We depend on WiFi service from G-Connect to do our business and this week has been a disaster: 1. Monday - new data bundles not loaded by 7 o'clock in the morning 2. Wednesday - service not available 3. Thursday - Invalid Username and Password And the ...