November 2012 I purchased a lounge set (3-2-1) from Furniture city Umgeni Road (game city). within six months I noticed that the stitching had opened on three cushions and one chair. Upon closer inspection, I realized that due to the nature of the fabric, it would be only a period of time the other ...
Ok, furniture city keeps saying the goods are no longer under warrenty, then I asked but I purchased new goods now after all the times they said no longer under warrenty they say oh sorry the new goods only had a 3 month warrenty?? How do you put old furniture warrenty on new furiture. Its like ...
I bought a TV stand Cash & did not take delivery option, i opted to fetch it my self, right that minute the attitude of a sales lady changed, she told me their delivery trck wont drive from Boksburg just to deliver 1 TV stand, i was told it will take two weeks, i didnt have a problem with ...
I am still waiting for my furniture to be delivered. Last week I was promised it will be delivered before the end of last week I was only sent the demo bedroom suit. The chairs are still pending. The table that was sent to me has chips on the ends. I am so fed up with this furniture shop I just ...
This is now the second complaint I have had to type regarding this USELESS excuse of a service provider! After many, MANY calls made in the past 2 months! That's right! 2 MONTHS to get delivery of our couch that had a very minor issue - we were called on Friday afternoon and then again at 06h30 on ...
Instead pay delivery fee, we wanted to collect our furniture ourself. We were given the adres of the Distribution Centre and were given a 48 hour deadline for collection even though we have paid and in cash, furiture can be pushed back into pool if no collection within timeframe and possibly given ...