Good day, I took out a policy with Frank to protect myself when I get retrenched one day which happened fast than I thought 10 months down the line. I put in a claim which was accepted but payments will only started 3 months after they approved it. 4 Months AFTER MY retrenchment. I don't know about ...
I contacted Frank for a quote the representative Thulani Fesi was extremely anxious to assist me by providing the quote. The quotes for Life Insurance were mailed to me but were significantly higher than my current premiums, I mailed my proof of current premium enquiring whether they could offer me ...
After failing to receive a phone call that was promised in order to arrange blood tests for the life insurance I was applying for, I decided to terminate the cover, concerned that if I receive poor service while I'm still alive what kind of service will my beneficiaries receive. I contacted [URL ...
After failing to receive a phone call that was promised in order to arrange blood tests for the life insurance I was applying for, I decided to terminate the cover, concerned that if I receive poor service while I'm still alive what kind of service will my beneficiaries receive. I contacted [URL ...
I have salary protection since feb 2012 i was retrenched in oct 2012 i have sent in al my papers to FRANK and phoned them all the time but guess what when i had to receive funds on the 25th of jan NO FUNDS after phoning i was told there was never a claim logged and i will have to send all the stuff ...
I submited a claim to [URL Removed] for a salary protection and they failed to contact me on several occasions and when I called I was told they will get back to me. It took a request to the head service department Jacqui Sauls (who was great by the way) to get a call back. I got a call this ...