On 26/08/2013, Jacqueline called me to finally sort out a number of problems on our account. Some were 'apparently' resolved immediately while others she needed to sort out the issues with the web technicians and the store where the account was activated. She promised that she would call me back ...
I received my monthly statement from Foschini, and to my surprise-I see a letter about a Critical Illness that I apparently joined. I did not join any such thing with Foschini. I then phoned the customer service helpline, queried it, and I heard that I've being a member since June and I "must ...
I received a letter from foschini advising me that i can open a account with them but the offer expired and i tried online. someone did call me back on friday to ask a few questions and she advised me that i will receive a sms advising me of the outcome. its now tuesday and nothing still. this is ...
Saturday 31st my wife was shopping at Clearwater mall Foschini and she spent more than 1 hour to 2 hours in the shop and the stuff started to suspect her. We went to the till and produced by American Swiss card no problem. After scanning all the items I was called to produce my ID document as we ...
I registered for my online account but never received verification email. I logged a "contact us" query and still haven't received any feedback at all. For one, why did I not receive any verification email after registration and how can you not tend to online queries for more than a week? ...
On the 15th of August 2013 I went to Foschini at the Grove in Pretoria. When I got there at 17:45 I asked the sales lady at the make up counter for assitance in buying Revlon Photo Finish her first answer is that she dont stock it. Then I asked for something similiar and help in choosing the right ...