On 20/07/2013 we paid the account in full and asked them to close the account and cancel everything on it at Foschini (East Rand Mall). We asked the Accounts Dept if the account is closed & they said yes.3 Months later we received calls from Foschini Head Office telling us the account is in ...
Firstly, i would like to say that Foschini has always been my favourite retail store, but after a horrible service that i recieved yesterday I am starting to change my mind. I bought a pair of Shoes on 6/10/2013 and i wore it just once and unfortunately the belt for 1 shoe was torn. I took the pair ...
I lost my Foschini card and wanted to purchase some goods, but the customer service consultant and manager was more concerned about a "unemployment block" and of which I was not informed about. The issue was that my card is lost and that I wanted a replacement as I wanted to obviously ...
After my account being blocked for no reason, i wrote a complaint on Hellopeter to which TFG said they would attend to. 7 days later and I still have not heard from TFG. Next step is to close my account with this pathetic company ...
On Monday, the 14th of October I received a call from the collections contact center and spoke to THE RUDEST AGENT I have ever come across. I have been a well paying customer for years and unforunatly have been in and out of hospital. Then to have a girl tell me I had better pay or else is ...
I sent an email to the Foschini Group's customer service email address on their website and have received absolutely no feedback from them. Why does one have to resort to this to elicit a response from retailers. They are quite happy to take your money and overbearing in-store to assist you, but as ...