On Sunday 9/06/13 I went into the Foschini in Vincent to exchange a shoe I had bought at the Foschini in Hemmingways. It was still in the same plastic bag, all tags were in and I had the receipt. The cashier helping me with the exchange asked me where the box was. I told her I never got a box when ...
On 20/03/13 Purchased the above items 9360 in unsealed boxes. 9360 gave problems at once battery couldn't sustain the phone after charging, i returned phone to the store, they told me they don't own the phones they belong to MTN.so they'll send it for repairs, after 2 wks they tell me phone is ...
I called Forchini call centre this morning to correct my information as it was captured incorrectly when the application was captured. Pearl advised me that I have to send a copy of my Id so because I did not see why I needed to do that just to correct my surname, I requested to cancel the ...
After my last complaint, the only response I got was being passed from one person to the next, each one telling me to contact someone else, until they ran out of people to refer me to. I still do not know what Foschini Group intends to do about my complaint and how they are planning on rectifying ...
I had 3 cellphone insurances on my account, i went into the Markhams store and cancelled all 3 insurances in the month of Feb 2013. I went back ending of Feb (as i was still billed) and still the insurances were not cancelled as per my request. I went back in March (as i was still billed) to ...
I purchased a Nokia Asha 311 cellphone for my dad as a present at Foschini Golden Acre on the 25 January 2013. This cellphone went in for repairs in March and now its again faulty. I went to the store and they do not want to exchange the item for me. As per the CPA anything purchased within the ...