I started getting my Business account set up in the beginning of June. It landed up taking 2 months to actually get finalised and a few calls and emails from me to chase things up. On Monday 30/07 I finally got my account activated. The lady who was helping me could not get my internet banking ...
Ok so I opened a gold cheque account because I saw an all inclusive monthly fee. In my mind when someone advertises that, that means that's all you pay. I checked my statements properly for the first time today and I see that not only did I get charged my monthly service fee, but then on top of ...
I lost my bank card, went to the bank to make a new card. the teller took my id odered a new card. On the day on collection they gave me stories that I should go to police station and do avidarvit because the id that is on their system doesnt corresppond with the one I have and that I should also ...
1 August 2013 spoke to Prudence at 13h34 who confirmed that FNB had made an error and were deducting payment for a old loan that I have never had with FNB. Prior to talking to Prudence I was sent from pillar to post and not one of the people I spoke to could even assist me. I was promised that I ...
Wondering why FNB has a contact form on online banking or website at all when no-one bothers to respond to queries. I like to handle matters via email in writing, I have several issues re my account but cannot seem to get a response. Cannot understand the refusal to resolve issues via email. Also ...
I have been trying to reduce my OD limit online and keep getting "Error Code 14323 Multiple Errors/To Follow. I tried calling on Friday and was transferred from one department to another. Please kindly fix this important feature on the website. I don't want to deal with humans at FNB. Zanele. ...