As a loyal FNB customer over the past 9 year I have always experienced good service from FNB until recently. I decided to take the next step and apply for a home loan through FNB as they have been good to me over the past few years. The application went well and they "pre-approved" myself ...
For the last 3 months we have been trying to get FNB to reverse an accidental payment. Each time they promise after 5 working days it'll be paid. Each time we wait and nothing! No payment is ever received. For 3 months this has been going on. We've been into branches, we've phoned and now we're ...
Our business went through a bad patch where we were struggling to find some work then we asked the bank and banker for business not to allow our card to be cancelled, yet they still cancelled it. We also had problems with this same bank prior as they by charging us double for one transaction ...
I am always the 1st person to tell other people to change the bank accounts to FNB, but after my experience today I am utterly disappointed, I have made a mistake by transferring money into a wrong account number, emailed my private banker Shivani Singh to assist me with the reversal, I received an ...
I found an 'incidental credit fee' on my statement for R57 on 5 July. When I phoned the call centre, they said that this is because FNB let a transaction go through my account but there was not enough funds. These charges were not noted anywhere when I opened the account. So in short, FNB let's ...
I just called FNB Homeloans and was told my application was declined on 14 Aug already. I was never informed of this. My reference number in the their initial sms was 3000706083819. They have promised to get back to me within 5 days and it has been way past 5 days now. I am not really bothered that ...