So, at the end of June I opened an account with FNB and all went smoothly and had my gold card delivered. I then requested that they switch all my debit orders and change the debit order date to the 1st as I was starting a new job. I was asked to fill in the form with all the info which I did and ...
After having some one come and activate the online banking, nothing happened. the lady did not download the correct software, This cost R550.00! she has not returned my calls for help and the call centre, just keeps saying that my problem is being processed. this has been going on for a week now! ...
I'd like to compliment Regina Maphosa on her professionalism she showed yesterday with regards to my complaint, FNB Housing deducted an amount out of my account for my first house installment but they house hasn't even been constructed. I explained this to her and she asked for my statement to ...
I don't understand why it takes 48 hours for a premier banker to get back to a client. It would be far more effective for me to walk into a bank. I'm not impressed with premier banking. I approached 4 banks Investec, Standard, Nedbank and ABSA. Two of which (Investec and Standard bank) private ...
On the 26/09/2013 I went to FNB to remove a director from my business account and update my address, I was in a queue for over an hour, then with the consultant for another 45 min. He said all was done but when I logged on I realized he had unlinked my business card from all my other cards. I ...
I drew money from the ATM outside the FNB Branch in Centurion. I then went directly to the tellers' secure area in the bank. After filling in a deposit slip, I turned towards the tellers, forgetting my wallet on the counter. Leaving the counter I felt for my wallet, to take the cash out. Realising ...