I have on 2 previous occasions faxed 2 quotes sent to me by FNB Homeloans to fix my bond interest rate. This has happened in the last month. My latest correspondence with FNB Homeloans indicates nothing has taken place. On both separate occasions after I faxed the quote FNB Homeloans acknowledged ...
I have taken out a loan, my first premium is due in Oct 2013. I received a sms stating that my debit order date is 26 Oct 2013 which I queried. I told them with application the debit order must be for the last day of the month. They requested I submit letter from my HR department stating payday. ...
I opened an FNB account on 15/08/2013. Since then I've experienced endless issues with FNB! I would rather pay higher banking fees and receive good service than pay less for this terrible service! I signed for an overdraft facility which would reflect on my profile upon receipt of all required ...
I HAVE REACHED A STAGE WHERE I AM FED UP WITH THIS WHOLE PROCESS OF CLAIMING, I KEEP CALLING IN AND NOBODY CALLS ME BACK. WITH CUSTOMER SERVICES, FEEDBACK IS KEY, IN MY OPINION. I LOGGED A CLAIM ON THE 29 SEPTEMBER 2013 VIA AN EMAIL. SINCE THEN I HAVE BEEN CALLING IN TO MAKE A FOLLOW UP ALL I GET ...
I actually come with a few issues coming a while. I have an Ebucks Business Card which I tried to use at Engen, but with no luck! First it was not active, I hade to phone in, secondly the card I have does not appear on FNB system? Phone them went to Branch spoke to Ebucks on phone, 20 minutes, card ...
I lodged 2 complaints on their online service, for 2 separate issues, and an automated response said that I will be contacted within 1 business day. I was contacted regarding one issue after the 24 hours, saying that I should contact another department. I replied to that, requesting someone from ...