I have discovered what seems like money being unlawfully deducted from my homeloan by FNB. I called the call center, and Karabo did the whole verifying security questions etc. After 10 minutes I realised that she can't see those transactions because she is looking at my old homeloan, whch have been ...
It is very regretful that I have had to reach the point of having to draft an official complaint but this is really not how I expected the Private Suite to be. My story goes as follows: I logged into my online banking on the 25th of August and noticed that I was now eligible to upgrade from Premier ...
I sent 3 complaints about the online banking website which I do not find easy to use and also do not like the look of. Having chatted to 5 FNB customers they concurred with me but we all found the FNB response wanting "We at FNB believe in innovation and moving forward. We believe in offering ...
This is my 2nd attempt on hello peter to get some kind of response from FNB LOAN DEPRTMENT as to date (almost 2 weeks since my first complaint) i have had NO response, except very bad attitude via their local branch Ballito. on 26th September i did a capturing error and incorrectly deposited money ...
I went to the Broadacres ATM needing to withdraw cash on Wednesday evening and the ATM was rejecting my card and instructing me to visit my local branch. I then got a text message stating "Your transaction on Card Num 0184 was declined as this ATM is not Chip PIN ready. SERIOUSLY since when as ...
I received a call from the online department explaining that I owed the bank R275.33 for the instalment that the bank duplicated on my Dstv acc. in Feb. this year. in the the instant I agreed to a deduction from my account the same amount. a day later I noticed that not only had They deducted an ...