Wow, is this the kind of service that we get from being a Premier banker... I receive a call from a fnb sales department 2 month ago. The person sounded like a machine (Lindiwe Sibisi). Then recieved 2 phones from vodacom. I was promised that i can cancel the contract in 7 days. I did not activate ...
There were some transactions on my Credit Card on the 11th of Oct, I cancelled it immediately and emailed the bank, as i am out of SA. But up to date all i have received from FNB is a automated response email telling me that they would respond within 24 hours... I have head that they have people ...
On the 30th of September I withdrew 3000 from a nedbank atm and something was wrong with the transaction and the money was reversed. when I was withdrawing money the next day I realised that 3000 was missing, I then went to FNB bankcity n I was told the money was withheld and I would get it within ...
The amount of stress caused by the poor performance of the Private Clients bankers, and Private Client service suite is indescribable. Every email I have had to re-explain my complaint and once again request assistance for the same banking tasks I have needed carried out whilst abroad on business. ...
My dad's complaint has been closed without any resolution by home loan departmment. i phoned the complaints last week thursday to lodge another complaint and i was given assurance that the matter will be escalated and will receive feedback soon. if the complaints department cannot provide feedback. ...
I have been trying to change my debit order from the 25th to the 01st of the month for the past 4 months - and FNB still hasnt changed it.. And every time i call- im put on hold for so long!! This huge debit order causes huge cash flow problems for me every month - and i keep calling every single ...