This pas weekend, i had a debit order go off my account which i did not authorize. There is no signed form, no verbal agreement to proceed with this debit order. I phoned the bank this morning where they advised me that i need to go into a branch to resolve this query. This is utter nonsense... how ...
I have reported FNB previously where a double debit was due, due to a technical error and the matter was only resolved after sending a complaint via hello Peter and due to their mistakes I incurred so many bank fees due to debit orders I could not honour due to insufficient funds. Friday 25 October ...
I applied online for an FNB smart credit card on 23 October 2013, sent through all of my docs. Called the next day to check and had to send recent payslip as I sent Augusts and Septembers. I got a call for docs pointed out they were there, call centre person said oh yes will take 5-7 days for ...
I CALLED FNB ON THE 25.10.2013 AND SPOKE TO LLELWELEN WHO SAID ITS FINE I HAVE TILL THE 30.10.2013 TO MAKE PAYMENT, HE IS VERY INCOMPENTANT BEACAUSE OF HIM NOT PUTTING HIS NOTES ON THE SYSTEM THE COLLECTIONS DEPARTMENT JUST DEBITED FROM MY ACCOUNT. I CALLED ON THE 26.10.2013 AND SPOKE TO ...
On Saturday I went into a branch to get bank statements. When I checked my account this morning it reflected that I was charged R66 for those bank statements! Is this correct, it feels like day light! ...
I placed a compliant on the FNB online system regarding an incorrect journal entry on my homeloan on the 1st of October. I did this a week ago and nobody has responded. Could you please contact me? ...