I applied for a top up student loan on the 5th Nov 2013 and a lady by the name of Natasha Williams assisted me with the application and requested that I send through the documents for processing, I have sent through the documents more than 3 times already and when ever I call the call Centre for an ...
Up until now I've loved FNB and I've always thought they were the better bank but my mind is slowly changing. I have been sending FNB e-mails and made phone calls from the 25th September 2013 regarding me going on unpaid maternity leave. I am quite annoyed by your customer service now. I have been ...
2 debit orders not belonging to myself were deducted off my account, I phoned the call centre whom helped me put a stop order on it and was then told to go into the bank to reverse it. I did so and was told the money would reflect back into my account immediately. Two days later I phoned the call ...
Received a SMS on Saturday 9th November @ 14h01 regarding my credit card over the limit and having to pay immediate. I spoke to a consultant today and she told me because of the yearly services charges my account has now gone over limit which means it is frozen till a payment is made. And as per my ...
My wife was mugged and among others my wallet with bank card for my business account with FNB was. Before she could find a phone to let me know and stop my bank cards, an amount of R5000 was withdrawn from my account, with a chip and PIN without the PIN code. The PIN number was not written down or ...
I ported the Cell C simcard to Vodacom because the signal on the cell c card was terrible and i could never connect. I kept the original cell c number so I could still get the data rewards from FNB. But because I ported to a better network, FNB cancelled the free data they were rewarding me. When ...