I had bought a smart-phone thru FNB, the device was faulty out of the box and got replaced with a new one at Dot FNB Hyde Park. A month later I got charged instalments for two devices. My banker replied within 30- minutes to my email complaint and the incorrect charge was reversed the same day. ...
I submitted my application 2 weeks ago telephonically, submitted all my documents, even visited the branch to kyc my existing account, no response received from fnb after numerous calls made to them, can't believe the type of service received ...
FNB charges customer's R11 per page for bank statements. This is. Printing is very cheap and the banking info needed is already on the system - so why charge R11 per page!! At FNB Centurion branch they told me they charge R11 per page but if brought in statements printed from the internet they ...
I used the FNB slow lounge in King Shake airport in December 2013, the lady at the entrance siad i will not be charged for the use of the slow lounge, but i was charged none the less. there was a deposit made into my cheque account but for some reason the funds did not get transferred into my ...
I am trying to route my cheque card to a convenient branch for collection. Staff at the branch transferred me four times and then I'm was told to leave a message. This is pathetic service... ...
I borrowed R40000.00 from FNB, for a shoulder operation on the revolving credit plan. I paid you every month and when I received the cheque from my medical aid I paid the money directly into this loan. I went to the bank and ask the lady to tell me what the amount was still outstanding on the loan ...