Hi, So i have my credit card almost a year, after i have requested not to have the card linked for ebucks as there is going to be a annual fee of R200 i see it is still linked anyway. You are more than welcome to reverse the eb400 till date if i have earned that much till date on the credit card. I ...
Lodged complaint on 7 Nov 13h30 (Ref No 369876 refers) to which we received an email requesting copy of cheque. We have email a total of three copies of cheque no 2720 and still our claim has not been finalised. Is it possible that someone from FNB could explain what the delay is??? In the meantime ...
My account had been blocked due to FICA requirements, fair enough. I went into this branch to sort it out and N Mapasa was very helpful initially and sorted out the documents as well as updating my information on the system. However they required my marriage certificate which I did not have on me. ...
I am one of those customer's who blindly still believes that someday a miracle will happen & the customer care experience at FNB will be efficient & yet again today another awful & distateful experience that proves me wrong. A cheque was deposited into my account this past Saturday. I ...
FNB has debited our account with R11 000 - on a merchant number that they now say does not exist, even though we receive money via that merchant number. We didn't do the refund of R11 000 - after a call on Tuesday to pursue this complaint, Ref # 8305659, they now say today that they have no such ...
I applied for a loan with FNB on the website on Friday 15 November 2013. They only called me back on Monday 18 November 2013. Monique advised me that I qualify for R30 000 / 48 months (but on the internet I qualified for R60 000). On Tuesday she phoned me again and said I only qualify for R30 000 / ...