So I ordered a smart device online through the web site, this will be my second, and about a week later I had to phone FNB and ask them what is going on. They said sorry we did send you an SMS (which I did not receive, but can forgive this as it happens with bulk SMS messages). The lady was very ...
I signed up for a student loan to take on my studies of an MBA. We agreed on the interest rate of 12.5% and that the interest would be due for the period of study and thereafter the capital would be repaid. I suddenly started noticing that the amount being paid off my bank account more than doubled ...
On the 13th November 2013 I contacted Fnb Enquiries per email [Email Removed] and requested a statement from my account number 58860020198 branch code 255005 and reference 4493253009684375. The Fnb Enquiries responded on the 14th November 2013 as per reference SD1832142. The Service Consultant Che ...
I received a call back from FNB and was told by a lady that my credit card application had been approved. I was told that if I paid off my other two accounts I would qualify for a credit limit of R 14 700 and if I chose not to take the switch option then I would qualify for a credit limit of R 8 ...
I opened a cheue account on the 5th of October and received a e-mail informing me that if I deposit R500 into my Cheque account before the 11th of November, I will receive 5000 ebucs points. Its now been 2 months and 2 salary cheques paid into my cheque account and no ebucs. I phoned ebucs and FNB ...
I didn't really want to do this here but I have no choice. your products are excellent and your website is excellent. But your Private Clients customers service is SHOCKING. I have tried calling the call center, and all the person on the other end does (they seem to be a glorified IVR) is put me ...