I am very upset and so the in for FNB misleading their clients! As per last year I started with a 32 day savings account. As it does stipulate, you are only allowed to draw your finances after 32 days OR if you have an emergency at hand we can assist you. Now you phone the main contact line for ...
So, i was phoned after my intial report that all will be fine now, please can i come in. So i did on the 6/12/2013, just after lunch. Very friendly staff, etc and i would be sorted in no time. 2 hrs later i had a new pin and code again. This time the consultant did the user and password and voila - ...
My wife and I recently applied for a homeloan through FNB as I am a platinum holder, my wife banks with Standard Bank and I forced her to do an application with FNB.I was called this morning stating that the application was decllined due to an old accound my wife is paying and the balance is very ...
On Saturday the 30th of November I received a sms stating that my debit card was used at a time and place when I was at home and fast asleep. I immediately went to FNB woodbridge to report this. All relevant documentation were completed, my card destroyed and I was assured that the matter will be ...
I ordered a smart device from FNB a week ago. Up to today I've only received an sms stating that my order is being processed. I called the call centre 3 times last week. The first time they had me on hold for 10min, the second time I waited 15min. The third time I called they informed me that there ...
I was contacted end of September to upgrade my gold credit card to a platinum credit card with a lower interest rate (17%). I accepted this offer. When I enquired about it on the 18th of Nov (as I wanted to consolidate a loan and rather put it on my credit card which has the lower interest rate) I ...