I was on the verge of closing my FNB platinum account as i could not understand how the account worked. After calling Fnb and even premier banking i still was left in the dark. I then decided to go to the bank, and i must that Mr. Samuel and his team helped me out alot in explaining how it worked ...
I received an sms on 12/11/2013 to confirm when I would like my homeloan debit order to go off. I replied on 13/11/2013 to state that it needs to be debited on the 18th of December. I then received 2 smses on 13/11/2013 to confirm that the debit order will go off on the 18th. Today this debit order ...
FNB has yet again deducted money from my account that i have no idea of what it is. Then when i tried to get through to their customer services and queered about my problem the phone just dies... not once not twice but three times. Waste of time trying to get in contact with anyone, and they just ...
I recently changed banks and moved to FNB, what a pleasure dealing with them, friendly and clued up staff. the website is so user friendly and do everything on it. my life used to be nothing until i started banking with FNB. i am passionate about good service and FNB offers this both electronically ...
I have been requesting assistance with a financial matter from FNB since 23 October 2013. I was referred by my Premier Banker to One Account. After submitting all documentation I had to wait 3 weeks for them to tell me what I already know and needed help with. I then submitted a complaint on 29 ...
I have reached the height of frustration with FNB DIRECT INSURANCE/ EBUCKS DEPARTMENT, This is the second same compliant on Hello [URL Removed] which they ignored last month? The background of my case is so simple yet it taking over two months to understand because of the calibre of staff employed ...