Previously complaint (6 Nov 2012) with quite quick reaction from FNB (Ref no 226620) refers. I accompanied my mother visiting the branch on 10 Nov. It was proven that FNB unrightfully debited her account with fees (Aug/Sept/Oct/Nov) and it has been agreed that all fees will be reversed. As the ...
I just want to wish FNB congratulations on a great advertising campaign with the Children of South Africa giving their views. I am sorry that some parties found your commercial to be "offensive", but I do not agree at all. I think what you are doing and how you are spreading the message ...
I applied for an FNB Credit Card in the last week of December 2012. I went through all the motions online and everything was approved. I sent through all the needed paperwork the next day. After not receiving any feedback whatsoever, I contacted the call centre on 8/01/2013. I spoke to Kobain and ...
Got a call fron FNB Credit card apartment asking me when I am going to pay my bill for January. I did pay it on the 19th of December as I did get payed earlier. I also did not recieved my statement till today. I phoned them back complaining about the entire story and only when the lady informed me ...
In the efforts in trying to solve an issue arising from FNB's online banking where the incorrect term automatically selected by their system while trying to invest with them, I was told to visit my branch to have it sorted out. This i did this past Saturday at 9:00 am and was promised that the ...
ON 11 JUNE 2012 INSTRUCTIONS WAS GIVEN TO DOWNGRADE FNB ACCOUNT 62016550578 FROM A FNB GOLD CHEQUE ACCOUNT TO AN NORMAL CARD ACCOUNT .I WENT BACK TO THE BANK ON 11 OF SEPT 2012 TO CHECK AND FOUND THAT IT WAS STILL NOT CHANGED.I PUT IN ANOTHER REQUEST TO DOWNGRADE.I WENT BACK TO THE BANK ON THE 9TH ...