I'm completey appauled by the service this manager had to offer, I first drove to the branch is Carlswald, they gave me incorrect information the manager there escalated the matter to Olga who called and advised that she will deal with the matter herself in turn when I drove again to her branch she ...
Yesteday I went to the bank very confused and angry. The way she had patience and knowledge and took her time explining everything to me until I understood. That gave me peace of mind. She asked me tocome in today with relavant documents. I came there and within 5 minutes everything was sorted out. ...
I received SMSes last night about 2 transactions that was made using my FNB Cheque Card totalling over R5000. This however was not me. I immediately phoned the Card Division and Cancelled my card. The gentle was friendly over the phone and explained to me that I need to go to my branch and fill out ...
R3600.00 went off my Credit card on the 4th & 5th of January. Submitted a Dispute Form on the 10th Jan On the 23rd went into my branch to find out whats happening... They said it will be sorted on the 30th!? It is the 2nd of FEB already??? ...
I just wanted to thank the staff at FNB Centurion Lifestyle Center. When I got to the door before the bank opened the queue was endless. I really didn't look forward to spending my whole Saturday in the bank because another company slipped to do their job. I was in the bank for 5 min and everything ...
I took a Temporary loan option at FNB. The reason I took a loan is to buy someting that instant, the reason you take a loan is so that you need that little bit extra at the moment. The comes in where when you borrow the money (with interest of course) you have 31 days to pay the money back, BUT as ...