Couple of bad services from FNB since i switched from standard bank. First i open an account and 2 accounts were opened. Dont understand how it happend. Problem solved. Now the so called smart device. Sold very well on billboards and all. Applied for one last year, still dont have it. The worst is ...
I am a platinum client and purchased a BlackBerry through FNB in December. The phone worked for three days and started giving error messages. I took the phone to our local branch in Galleria who said they cant help as they dont deal with phones. I took it to FNB Dot who deal with phones etc and ...
I did an online transfer to the wrong recipient on Friday and immediately asked for help to reverse the transfer. I was emailed two forms, that I filled in, had witnessed and sent back to [Email Removed] I was told by the operator that I would receive feedback the same day to confirm receipt. Since ...
To whom it may concern I arrived at the branch at 9:15 am on 2 February 2013 to come and drop off FICA documents and collect my cards (which accordingly to FNB's adverts should never be the case as everything is meant to happen online and they "deliver" your cards to you - sure). When I ...
I logged a complaint in January 2013 for the internet transactions done on my card. It took 2 weeks for my card to arrive after multiple follow ups from my side. I requested Sabelo from the dept to revert with feedback on how I will be reimbursed my points lost for the 2 weeks that I was without ...
I was at the Silverton branch of FNB on numerous occasions. It is always dreary and slow despite the fact that I went on weekdays during the morning during times of the month that banks are generally fast and efficient. A family member has been trying to see an employee there for 2 weeks and was ...